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Kerry

Kerry Jacobs

kerry.jacobs@fastmarkets.com

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DDE Server not working

Published July 25th, 2025 by Kerry Jacobs

MyDesk DDE Server not working If you find that your DDE Server dynamic price links are not working, please try the following  Close all the DDE Server and Excel processes from the Task Bar. Then log into DDE Server and open their Excel file. You need to always log into the DDE Server first, then open your Excel document. If you open the document and

44 Views 1 min

No historical data available in DDE Server

Published July 25th, 2025 by Kerry Jacobs

No historical data available in MyDesk DDE Server If you can't find the menu for historical data in the DDE Server (but you can see all live data menus), login to the DDE Server, in the wizard, go to Tools > Settings - check that the History setting is enabled (ticked), then restart the DDE Server      

50 Views 1 min

Viewing News in MyDesk

Published July 25th, 2025 by Kerry Jacobs

Viewing News MyDesk contains key headlines about or affecting the exchange markets coming from Fastmarkets editorial teams. On the Advanced tab you can view the top news reports and the latest news headlines.  You can carry out a keyword search in the Latest News widget by typing into the Search bar for any word or phrase and clicking on Search. In

48 Views 1 min
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